Exams / fasting
Use hospital-approved exam and fasting templates.
Deliver approved reminders at ward points.Use configured voice and screen content.
KAGO delivers hospital-approved voice/screen reminders at configured ward points through scheduled, circulating, ad hoc and stationed service.
Create
Nurse station / guide desk
Choose the approved reminder template.
Remind
KAGO
Go to the point and deliver the voice or screen reminder.
Report
Platform
Record execution and exception states.
Pilot the documented workflow with responsible staff verifying key handovers.
Service flow and ownership
Robots execute configured tasks; responsible staff retain verification and on-site response.
Nurse station / guide desk
Create
Choose the approved reminder template.
Managers
Configure
Set time, location and volume.
KAGO
Remind
Go to the point and deliver the voice or screen reminder.
Platform
Report
Record execution and exception states.
Department owner
Review
Review content, frequency and feedback.
Confirm execution separately from human handover/review; assigned staff take over exceptions.
Roles
Hospital department
Approve content, times and intended audience.
KAGO
Execute template-based voice/screen reminders and report status.
Management and support
Maintain points, accounts and equipment; train users and handle exceptions.
Service modes
Select modes for the workflow; agree extensions separately.
Ward conduct
Visiting, infection-control and fall-prevention reminders.
Discharge / ad hoc
Discharge workflow and department-approved temporary content.
Task completion records execution, not that a patient heard or followed it. Robots do not generate clinical orders; fall-prevention messages are not fall detection.
Terminals and configuration
Document-based scope; confirm supplied model, options and site fit.
KAGO
Voice, screen, task execution and state return.
Standalone platform
Operate independently; assess optional APIs and door/lift access.
Scenario fit
KAGO delivers hospital-approved voice/screen reminders at configured ward points through scheduled, circulating, ad hoc and stationed service.
Exams / fasting
Use hospital-approved exam and fasting templates.
Ward conduct
Visiting, infection-control and fall-prevention reminders.
Discharge / ad hoc
Discharge workflow and department-approved temporary content.
Where the service helps
Coordinate routes, content and staff around these tasks.
Coordination priorities
Reduce repeated trips
Assign suitable repeated routes to robots and compare results in the pilot.
Clear handovers
Verify outcomes against task, destination and responsible role.
Operational review
Use task states and exception records to adjust routes, schedules and configuration.
Routes and service points
Configure routes for the actual site; diagrams explain the workflow.
Nurse station / guide desk
Create tasks and approve content.
Ward reminder points
Configure locations, volume, times and quiet hours.
Charging / waiting
Keep passages clear and provide staff fallback.
Locations
- Nurse station / guide desk
- Ward reminder points
- Charging / waiting
Validate a complete loop
Nurse station / guide desk → Ward reminder points → Charging / waiting
Diagrams explain the flow; survey actual passages, thresholds, access and stops.
Site readiness and operations
Confirm site, equipment and staffing; verify interfaces per project.
Content ownership
Departments maintain approved medical messages such as fasting instructions.
Feedback
Review frequency, volume, quiet hours and complaints and adjust approved templates.
Commission configured interfaces, notifications and access; assign site contacts and staff fallback.
Suggested readiness checks
Pilot and expansion
Start with one ward, maps, points, approved templates, staff training and on-site trial.
KAGO
Voice, screen, task execution and state return.
Standalone platform
Operate independently; assess optional APIs and door/lift access.
Sizing considerations
Source configurations/data refer to their stated scenario; confirm final sizing through site validation.
Suggested implementation
The following are project assessment and acceptance suggestions, subject to site confirmation.
Confirm scope
Site preparation
Start with one ward, maps, points, approved templates, staff training and on-site trial.
Configure and commission
When ready
Check devices, routes, points, accounts and necessary access/system interfaces.
Trial and acceptance
By project agreement
Validate real tasks, staff coordination, exceptions and records before expansion.
Suggested exception handling
The following are project assessment and acceptance suggestions, subject to site confirmation.
View exception handling matrix
Suggested acceptance
The following are project assessment and acceptance suggestions, subject to site confirmation.
View acceptance measures and responsibilities
Agree before delivery
Service scope
Task completion records execution, not that a patient heard or followed it. Robots do not generate clinical orders; fall-prevention messages are not fall detection.
Responsibilities
Hospital department, KAGO, Management and support
Configuration and metrics
Agree device models, options, interfaces, timing and targets in project documents.
Related equipment
Review product information and reconcile the document version with the supplied model/configuration.
View productDocument configuration and device checks
- KAGO
- Voice, screen, task execution and state return.
- Standalone platform
- Operate independently; assess optional APIs and door/lift access.
Document and current product versions may differ; confirm supplied specifications and project configuration.
Common questions
Where should the pilot start?
Start with one ward, maps, points, approved templates, staff training and on-site trial.
How do robots and staff share work?
Hospital department：Approve content, times and intended audience. KAGO：Execute template-based voice/screen reminders and report status. Management and support：Maintain points, accounts and equipment; train users and handle exceptions.
What needs separate confirmation?
Task completion records execution, not that a patient heard or followed it. Robots do not generate clinical orders; fall-prevention messages are not fall detection.
How are configuration and acceptance set?
Use source recommendations as a starting point, then confirm against site routes, supplied equipment and trial data. Suggested checks do not establish fixed performance or service guarantees.
Pilot preparation
Start with one ward, maps, points, approved templates, staff training and on-site trial.
Discuss the solution- Scope and points
- Nurse station / guide desk, Ward reminder points, Charging / waiting Confirm accessible scope and responsible staff on site.
- Routes and access
- Maps, passages, doors/lifts, network and charging. Commission cross-floor and controlled-door access as needed; diagrams do not replace site tests.
- Handover and exceptions
- Hospital department, KAGO, Management and support Agree notifications, staff takeover, records and review rules.
Related solutions
Choose a dedicated solution for each workflow.
Hospital medical-material delivery solution
Support one-to-many medication, many-to-one specimens and one-to-one sterilized tools/reports, sharing capacity by time while hospital staff verify handovers.
Hospital ward replenishment solution
Replenish care consumables, daily items and small linen loads between central stores, ward stores, nurse stations and treatment rooms.
Hospital indoor public-area security patrol
Support hospital security through scheduled/ad hoc indoor rounds, live views, remote voice, checkpoint photos and event records.