Single exhibit
Click/voice triggers configured content.
Organize reception and exhibit tours.Connect explanations with expert handover.
Connect welcome, route selection, exhibit explanations, multi-stop tours and expert handover using approved screen, voice and multimedia content.
Start
Visitor / staff
Select a destination or tour at the service point.
Guide
Robot
Lead along the route and play checkpoint content.
Arrive
Reception staff
Confirm arrival and continue the human service.
Pilot the documented workflow with responsible staff verifying key handovers.
Service flow and ownership
Robots execute configured tasks; responsible staff retain verification and on-site response.
Visitor / staff
Start
Select a destination or tour at the service point.
Platform
Dispatch
Create a task from configured destinations and routes.
Robot
Guide
Lead along the route and play checkpoint content.
Reception staff
Arrive
Confirm arrival and continue the human service.
Managers
Review
Review tasks and maintain routes and content.
Confirm execution separately from human handover/review; assigned staff take over exceptions.
Roles
Reception staff
Start service, check destinations and continue reception.
Robot
Guide and announce along configured routes; report task status.
Managers
Maintain locations, routes, scripts, accounts and exception procedures.
Service modes
Select modes for the workflow; agree extensions separately.
Multi-stop tours
Configure standard, quick or VIP routes for visitors.
Human collaboration
Robots explain recurring content; staff handle expert questions and deeper discussions.
Illustrations and sample dashboards do not establish conversion or satisfaction results. Assess CRM, reservations, displays and access interfaces per project.
Terminals and configuration
Document-based scope; confirm supplied model, options and site fit.
One or two terminals / platform
Source recommendation, adjusted to routes and visitor flow.
Content management
Welcome scripts, exhibit text, question prompts, uploads, routes and records.
Scenario fit
Connect welcome, route selection, exhibit explanations, multi-stop tours and expert handover using approved screen, voice and multimedia content.
Single exhibit
Click/voice triggers configured content.
Multi-stop tours
Configure standard, quick or VIP routes for visitors.
Human collaboration
Robots explain recurring content; staff handle expert questions and deeper discussions.
Where the service helps
Coordinate routes, content and staff around these tasks.
Coordination priorities
Reduce repeated trips
Assign suitable repeated routes to robots and compare results in the pilot.
Clear handovers
Verify outcomes against task, destination and responsible role.
Operational review
Use task states and exception records to adjust routes, schedules and configuration.
Routes and service points
Configure routes for the actual site; diagrams explain the workflow.
Welcome
Greet, establish needs and select a route.
Exhibits / stops
Configure sequence, dwell time, media and multilingual scripts.
Handover / feedback
Human reception, feedback and content review.
Locations
- Welcome
- Exhibits / stops
- Handover / feedback
Validate a complete loop
Welcome → Exhibits / stops → Handover / feedback
Diagrams explain the flow; survey actual passages, thresholds, access and stops.
Site readiness and operations
Confirm site, equipment and staffing; verify interfaces per project.
Content ownership
Venue staff approve and maintain materials, multilingual scripts and responses.
Operational review
Use tasks, feedback and popular exhibits to improve content/routes; refer special needs and out-of-scope questions to staff.
Commission configured interfaces, notifications and access; assign site contacts and staff fallback.
Suggested readiness checks
Pilot and expansion
Prepare content/site and validate welcome-to-human-handover routes. The source’s two-to-four-week period is conditional, not fixed.
One or two terminals / platform
Source recommendation, adjusted to routes and visitor flow.
Content management
Welcome scripts, exhibit text, question prompts, uploads, routes and records.
Sizing considerations
Source configurations/data refer to their stated scenario; confirm final sizing through site validation.
Suggested implementation
The following are project assessment and acceptance suggestions, subject to site confirmation.
Confirm scope
Site preparation
Prepare content/site and validate welcome-to-human-handover routes. The source’s two-to-four-week period is conditional, not fixed.
Configure and commission
When ready
Check devices, routes, points, accounts and necessary access/system interfaces.
Trial and acceptance
By project agreement
Validate real tasks, staff coordination, exceptions and records before expansion.
Suggested exception handling
The following are project assessment and acceptance suggestions, subject to site confirmation.
View the exception checklist
Suggested acceptance
The following are project assessment and acceptance suggestions, subject to site confirmation.
View acceptance measures and responsibilities
Agree before delivery
Service scope
Illustrations and sample dashboards do not establish conversion or satisfaction results. Assess CRM, reservations, displays and access interfaces per project.
Responsibilities
Reception staff, Robot, Managers
Configuration and metrics
Agree device models, options, interfaces, timing and targets in project documents.
Related equipment
Review product information and reconcile the document version with the supplied model/configuration.
View productDocument configuration and device checks
- One or two terminals / platform
- Source recommendation, adjusted to routes and visitor flow.
- Content management
- Welcome scripts, exhibit text, question prompts, uploads, routes and records.
Common questions
Where should the pilot start?
Prepare content/site and validate welcome-to-human-handover routes. The source’s two-to-four-week period is conditional, not fixed.
How do robots and staff share work?
Reception staff：Start service, check destinations and continue reception. Robot：Guide and announce along configured routes; report task status. Managers：Maintain locations, routes, scripts, accounts and exception procedures.
What needs separate confirmation?
Illustrations and sample dashboards do not establish conversion or satisfaction results. Assess CRM, reservations, displays and access interfaces per project.
How are configuration and acceptance set?
Use source recommendations as a starting point, then confirm against site routes, supplied equipment and trial data. Suggested checks do not establish fixed performance or service guarantees.
Pilot preparation
Prepare content/site and validate welcome-to-human-handover routes. The source’s two-to-four-week period is conditional, not fixed.
Scope and points
Welcome, Exhibits / stops, Handover / feedback Confirm accessible scope and responsible staff on site.
Routes and access
Maps, passages, doors/lifts, network and charging. Commission cross-floor and controlled-door access as needed; diagrams do not replace site tests.
Handover and exceptions
Reception staff, Robot, Managers Agree notifications, staff takeover, records and review rules.
Related solutions
Choose a dedicated solution for each workflow.
Headquarters visitor guidance solution
The robot waits at a fixed welcome point.
Headquarters meeting supplies delivery
Deliver documents and refreshments before meetings, ad hoc supplies during sessions and permitted returns afterwards, with staff handover outside meeting rooms.
Building welcome and guidance solution
Visitors select destinations on screen at reception; robots guide along configured routes with voice, screen and brand content.