Hospital medication delivery solution
Robots transport medication from pharmacies to nurse stations; clinical staff prepare/check drugs, authorize receipt and administer them.
Request
Select items, destination and required time.
Deliver
Follow configured routes and access rules.
Handover
Receive the arrival alert, use configured access and verify receipt.
Pilot the documented workflow with responsible staff verifying key handovers.
The service
Robots execute configured tasks; responsible staff retain verification and on-site response.
Users
Select items, destination and required time.
Dispatch staff
Check items, packaging and compartments; load manually and confirm.
Robot
Follow configured routes and access rules.
Recipients
Receive the arrival alert, use configured access and verify receipt.
Managers
Review completion, exceptions and handover records.
Confirm execution separately from human handover/review; assigned staff take over exceptions.
Request, prepare, load, verify and acknowledge receipt.
Transport, notify and return status within the configured scope.
Maintain points, schedules, equipment, exception handling and records.
Select modes for the workflow; agree extensions separately.
Direct indoor delivery
KAGO carries frequent small pharmacy-to-station loads.
Configure and validate against site conditions.
Cross-building
TRANGO handles batches on validated campus routes.
Configure and validate against site conditions.
Standalone / integrated
Start independently; assess optional HIS, LIS, pharmacy or nursing interfaces.
Configure and validate against site conditions.
Do not replace medication review, administration or clinical judgment. Active cooling, UV disinfection, antibacterial materials and unattended transfers are not established.
Document-based scope; confirm supplied model, options and site fit.
Select for medication packaging, compartments and access control.
Manage tasks, devices, collection permissions, records and exceptions.
Suitability
Robots transport medication from pharmacies to nurse stations; clinical staff prepare/check drugs, authorize receipt and administer them.
KAGO carries frequent small pharmacy-to-station loads.
TRANGO handles batches on validated campus routes.
Start independently; assess optional HIS, LIS, pharmacy or nursing interfaces.
Reduce repeated trips around these tasks and define on-site handovers.
| Clinical pain point | Direct operational impact |
|---|---|
| Direct indoor delivery | KAGO carries frequent small pharmacy-to-station loads. |
| Cross-building | TRANGO handles batches on validated campus routes. |
| Standalone / integrated | Start independently; assess optional HIS, LIS, pharmacy or nursing interfaces. |
Assign suitable repeated routes to robots and compare results in the pilot.
Verify outcomes against task, destination and responsible role.
Use task states and exception records to adjust routes, schedules and configuration.
Building route
Configure routes for the actual site; diagrams explain the workflow.
Prepare, recheck, load and confirm.
Authorize collection and verify handover.
Commission access and define safe waiting and contacts.
Pharmacy → Nurse station → Doors / lifts / charging
Diagrams explain the flow; survey actual passages, thresholds, access and stops.
Confirm site, equipment and staffing; verify interfaces per project.
Verify both ends under hospital rules; escalate refusal, missing recipients and abnormal openings.
Robots execute separate tasks; staff verify any required transfer.
The hospital provides insulated transport boxes. The source specifies robot 4G connectivity without separately installing hospital Wi-Fi.
Commission configured interfaces, notifications and access; assign site contacts and staff fallback.
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| Item | Scope | Confirmation |
|---|---|---|
| Scope and points | Pharmacy, Nurse station, Doors / lifts / charging | Confirm accessible scope and responsible staff on site. |
| Routes and access | Maps, passages, doors/lifts, network and charging. | Commission cross-floor and controlled-door access as needed; diagrams do not replace site tests. |
| Handover and exceptions | Dispatch and receiving staff, Robot, Management and support | Agree notifications, staff takeover, records and review rules. |
Fleet planning
Start with one pharmacy, one building and three to five nurse stations before adding cross-building routes and TRANGO.
Select for medication packaging, compartments and access control.
Manage tasks, devices, collection permissions, records and exceptions.
| Clinical parameter | Impact on capacity |
|---|---|
| Task cycle | Measure request, execution, handover, return and charging time. |
| Site scope | Pharmacy, Nurse station, Doors / lifts / charging |
| Staff coordination | Allow for available receiving, reviewing and exception-response staff. |
Source configurations/data refer to their stated scenario; confirm final sizing through site validation.
Schedule around demand and site routines, allowing for cleaning, charging and exceptions.
Identity / receipt
Verify both ends under hospital rules; escalate refusal, missing recipients and abnormal openings.
Manual transfers
Robots execute separate tasks; staff verify any required transfer.
Cold-chain packaging / connectivity
The hospital provides insulated transport boxes. The source specifies robot 4G connectivity without separately installing hospital Wi-Fi.
Start with one pharmacy, one building and three to five nurse stations before adding cross-building routes and TRANGO.Do not replace medication review, administration or clinical judgment. Active cooling, UV disinfection, antibacterial materials and unattended transfers are not established.
Start with the documented workflow and verify optional interfaces separately.
| System layer | Responsibilities |
|---|---|
| Terminal | Select for medication packaging, compartments and access control. |
| Task platform | Manage tasks, devices, collection permissions, records and exceptions. |
Pilot & operation
The following are project assessment and acceptance suggestions, subject to site confirmation.
Site preparation
Start with one pharmacy, one building and three to five nurse stations before adding cross-building routes and TRANGO.
When ready
Check devices, routes, points, accounts and necessary access/system interfaces.
By project agreement
Validate real tasks, staff coordination, exceptions and records before expansion.
The following are project assessment and acceptance suggestions, subject to site confirmation.
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| Condition | Action | Ownership and records |
|---|---|---|
| Task cannot continue | Pause, wait or hand over to staff under site rules. | Managers record cause, owner and recovery conditions. |
| Handover/review incomplete | Contact the assigned staff; automatic task closure does not replace their confirmation. | Record the reason and follow-up. |
| Device/access exception | Follow support procedures and use staff service if required. | Support and site staff coordinate and validate recovery. |
The following are project assessment and acceptance suggestions, subject to site confirmation.
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| Check | Status | Verification |
|---|---|---|
| Task execution | Suggested acceptance item | Complete tasks within agreed routes/scope and record success, failure and reasons. |
| Staff coordination | Suggested acceptance item | Verify notification, permissions, human review/handover and exception takeover. |
| Operational records | Suggested acceptance item | Sample tasks, times, points and outcomes; agree metrics and targets with the project team. |
Do not replace medication review, administration or clinical judgment. Active cooling, UV disinfection, antibacterial materials and unattended transfers are not established.
Dispatch and receiving staff, Robot, Management and support
Agree device models, options, interfaces, timing and targets in project documents.
Questions
Review product information and reconcile the document version with the supplied model/configuration.
View productDocument and current product versions may differ; confirm supplied specifications and project configuration.
Start with one pharmacy, one building and three to five nurse stations before adding cross-building routes and TRANGO.
Dispatch and receiving staff：Request, prepare, load, verify and acknowledge receipt. Robot：Transport, notify and return status within the configured scope. Management and support：Maintain points, schedules, equipment, exception handling and records.
Do not replace medication review, administration or clinical judgment. Active cooling, UV disinfection, antibacterial materials and unattended transfers are not established.
Use source recommendations as a starting point, then confirm against site routes, supplied equipment and trial data. Suggested checks do not establish fixed performance or service guarantees.
Plan a project
Start with one pharmacy, one building and three to five nurse stations before adding cross-building routes and TRANGO.
Discuss the solutionChoose a dedicated solution for each workflow.
Support one-to-many medication, many-to-one specimens and one-to-one sterilized tools/reports, sharing capacity by time while hospital staff verify handovers.
Connect collection points and laboratories for packaged specimen transport.
Replenish care consumables, daily items and small linen loads between central stores, ward stores, nurse stations and treatment rooms.
Support floor-to-floor documents, reception bulk dispatch, reverse pickups to mailrooms and urgent tasks, with human packaging/recipient/handover checks.