Medication: one to many
Pharmacy bags and lists orders by department; the document illustrates up to three orders.
Hospital medical-material delivery solution
Transport medication, specimens and tools by task.Clinical staff verify handovers.
Support one-to-many medication, many-to-one specimens and one-to-one sterilized tools/reports, sharing capacity by time while hospital staff verify handovers.
Request
Users
Select items, destination and required time.
Deliver
Robot
Follow configured routes and access rules.
Handover
Recipients
Receive the arrival alert, use configured access and verify receipt.
Pilot the documented workflow with responsible staff verifying key handovers.
The service
Service flow and ownership
Robots execute configured tasks; responsible staff retain verification and on-site response.
Users
Request
Select items, destination and required time.
Dispatch staff
Prepare and load
Check items, packaging and compartments; load manually and confirm.
Robot
Deliver
Follow configured routes and access rules.
Recipients
Handover
Receive the arrival alert, use configured access and verify receipt.
Managers
Retain records
Review completion, exceptions and handover records.
Confirm execution separately from human handover/review; assigned staff take over exceptions.
Roles
Dispatch and receiving staff
Request, prepare, load, verify and acknowledge receipt.
Robot
Transport, notify and return status within the configured scope.
Management and support
Maintain points, schedules, equipment, exception handling and records.
Service modes
Select modes for the workflow; agree extensions separately.
Specimens: many to one
Departments seal transport boxes for the laboratory with authorized handovers.
Items: one to one
Receive sterilized tools/reports against lists; two tool packs are illustrative.
Separate medication, specimens and tools under hospital packaging/infection-control rules. Automatic disinfection, active temperature control and clinical decisions are not established.
Terminals and configuration
Document-based scope; confirm supplied model, options and site fit.
Delivery terminal
Match compartments/access to drug bags, specimen boxes and tool packs.
Time sharing
The source illustrates morning drugs/specimens, noon reports and afternoon consumables; adapt to hospital workflows.
Suitability
Scenario fit
Support one-to-many medication, many-to-one specimens and one-to-one sterilized tools/reports, sharing capacity by time while hospital staff verify handovers.
Medication: one to many
Pharmacy bags and lists orders by department; the document illustrates up to three orders.
Specimens: many to one
Departments seal transport boxes for the laboratory with authorized handovers.
Items: one to one
Receive sterilized tools/reports against lists; two tool packs are illustrative.
Where the service helps
Reduce repeated trips around these tasks and define on-site handovers.
| Service area | Service scope |
|---|---|
| Medication: one to many | Pharmacy bags and lists orders by department; the document illustrates up to three orders. |
| Specimens: many to one | Departments seal transport boxes for the laboratory with authorized handovers. |
| Items: one to one | Receive sterilized tools/reports against lists; two tool packs are illustrative. |
Coordination priorities
Reduce repeated trips
Assign suitable repeated routes to robots and compare results in the pilot.
Clear handovers
Verify outcomes against task, destination and responsible role.
Operational review
Use task states and exception records to adjust routes, schedules and configuration.
Building route
Routes and service points
Configure routes for the actual site; diagrams explain the workflow.
Pharmacy / departments
Create tasks via PAD, web, app or screen; staff prepare and load.
Lab / nursing receipt
Verify items and electronic receipt; confirm weighing/missed-item reminders against configuration.
Standby / charging
Choose parked dispatch, scheduled shuttle or remote calls.
Locations
- Pharmacy / departments
- Lab / nursing receipt
- Standby / charging
Validate a complete loop
Pharmacy / departments → Lab / nursing receipt → Standby / charging
Diagrams explain the flow; survey actual passages, thresholds, access and stops.
Site readiness and operations
Confirm site, equipment and staffing; verify interfaces per project.
Hospital integration
Commission doors/lifts and assess optional system interfaces; full HIS/LIS/SPD integration is not a default prerequisite.
Performance
Brochure cases and accuracy/on-time figures are references; define and measure project acceptance separately.
Commission configured interfaces, notifications and access; assign site contacts and staff fallback.
Suggested readiness checks
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| Item | Scope | Confirmation |
|---|---|---|
| Scope and points | Pharmacy / departments, Lab / nursing receipt, Standby / charging | Confirm accessible scope and responsible staff on site. |
| Routes and access | Maps, passages, doors/lifts, network and charging. | Commission cross-floor and controlled-door access as needed; diagrams do not replace site tests. |
| Handover and exceptions | Dispatch and receiving staff, Robot, Management and support | Agree notifications, staff takeover, records and review rules. |
Fleet planning
Pilot and expansion
Validate one clear workflow including packaging, loading, identity, notification and receipt before adding departments and time windows.
Delivery terminal
Match compartments/access to drug bags, specimen boxes and tool packs.
Time sharing
The source illustrates morning drugs/specimens, noon reports and afternoon consumables; adapt to hospital workflows.
Sizing considerations
| Sizing variable | Effect on capacity |
|---|---|
| Task cycle | Measure request, execution, handover, return and charging time. |
| Site scope | Pharmacy / departments, Lab / nursing receipt, Standby / charging |
| Staff coordination | Allow for available receiving, reviewing and exception-response staff. |
Source configurations/data refer to their stated scenario; confirm final sizing through site validation.
Pilot & operation
Suggested implementation
The following are project assessment and acceptance suggestions, subject to site confirmation.
Confirm scope
Validate one clear workflow including packaging, loading, identity, notification and receipt before adding departments and time windows.
Configure and commission
Check devices, routes, points, accounts and necessary access/system interfaces.
Trial and acceptance
Validate real tasks, staff coordination, exceptions and records before expansion.
Suggested exception handling
The following are project assessment and acceptance suggestions, subject to site confirmation.
View exception handling matrix
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| Condition | Action | Ownership and records |
|---|---|---|
| Task cannot continue | Pause, wait or hand over to staff under site rules. | Managers record cause, owner and recovery conditions. |
| Handover/review incomplete | Contact the assigned staff; automatic task closure does not replace their confirmation. | Record the reason and follow-up. |
| Device/access exception | Follow support procedures and use staff service if required. | Support and site staff coordinate and validate recovery. |
Suggested acceptance
The following are project assessment and acceptance suggestions, subject to site confirmation.
View acceptance measures and responsibilities
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| Check | Status | Verification |
|---|---|---|
| Task execution | Suggested acceptance item | Complete tasks within agreed routes/scope and record success, failure and reasons. |
| Staff coordination | Suggested acceptance item | Verify notification, permissions, human review/handover and exception takeover. |
| Operational records | Suggested acceptance item | Sample tasks, times, points and outcomes; agree metrics and targets with the project team. |
Agree before delivery
Service scope
Separate medication, specimens and tools under hospital packaging/infection-control rules. Automatic disinfection, active temperature control and clinical decisions are not established.
Responsibilities
Dispatch and receiving staff, Robot, Management and support
Configuration and metrics
Agree device models, options, interfaces, timing and targets in project documents.
Questions
Related equipment
Review product information and reconcile the document version with the supplied model/configuration.
View productDocument configuration and device checks
- Delivery terminal
- Match compartments/access to drug bags, specimen boxes and tool packs.
- Time sharing
- The source illustrates morning drugs/specimens, noon reports and afternoon consumables; adapt to hospital workflows.
Document and current product versions may differ; confirm supplied specifications and project configuration.
Common questions
Where should the pilot start?
Validate one clear workflow including packaging, loading, identity, notification and receipt before adding departments and time windows.
How do robots and staff share work?
Dispatch and receiving staff：Request, prepare, load, verify and acknowledge receipt. Robot：Transport, notify and return status within the configured scope. Management and support：Maintain points, schedules, equipment, exception handling and records.
What needs separate confirmation?
Separate medication, specimens and tools under hospital packaging/infection-control rules. Automatic disinfection, active temperature control and clinical decisions are not established.
How are configuration and acceptance set?
Use source recommendations as a starting point, then confirm against site routes, supplied equipment and trial data. Suggested checks do not establish fixed performance or service guarantees.
Plan a project
Pilot preparation
Validate one clear workflow including packaging, loading, identity, notification and receipt before adding departments and time windows.
Discuss the solution- Scope and points
- Pharmacy / departments, Lab / nursing receipt, Standby / charging Confirm accessible scope and responsible staff on site.
- Routes and access
- Maps, passages, doors/lifts, network and charging. Commission cross-floor and controlled-door access as needed; diagrams do not replace site tests.
- Handover and exceptions
- Dispatch and receiving staff, Robot, Management and support Agree notifications, staff takeover, records and review rules.
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