Closed-apartment security patrol solution
Robots patrol configured communal routes, capture checkpoint images and return live views. Control-room staff review the scene; guards or concierge staff respond on site.
Plan
Configure routes, schedules and checkpoints.
Return images
Associate records with tasks and provide live views.
Review
Assess clutter, obstruction and people remaining in an area.
Pilot the documented workflow with responsible staff verifying key handovers.
The service
Robots execute configured tasks; responsible staff retain verification and on-site response.
Property team
Configure routes, schedules and checkpoints.
Robot
Record time, location and images along the route.
Platform
Associate records with tasks and provide live views.
Control room
Assess clutter, obstruction and people remaining in an area.
Guards / concierge
Handle the scene and record the owner, outcome and completion time.
Confirm execution separately from human handover/review; assigned staff take over exceptions.
Observe, transmit images and retain task records.
Review images, judge conditions and initiate intercom.
Respond, record outcomes and review recurring issues.
Select modes for the workflow; agree extensions separately.
Route patrol
Cover lobbies, doors, lift halls, corridors and fire routes.
Configure and validate against site conditions.
Checkpoint photography
Capture doorway clutter, left items, passages and fire equipment checkpoints.
Configure and validate against site conditions.
Live view and intercom
Control-room staff view the scene and speak remotely when needed.
Configure and validate against site conditions.
Image collection and human review are central. Robots do not judge every anomaly, replace guards or perform enforcement. Noise and light measurement are not promised.
Document-based scope; confirm supplied model, options and site fit.
Autonomous rounds, checkpoint image/video capture, live views, intercom and task records.
Link images to task, time and location; confirm events manually before response.
Suitability
Robots patrol configured communal routes, capture checkpoint images and return live views. Control-room staff review the scene; guards or concierge staff respond on site.
Cover lobbies, doors, lift halls, corridors and fire routes.
Capture doorway clutter, left items, passages and fire equipment checkpoints.
Control-room staff view the scene and speak remotely when needed.
Coordinate routes, content and staff around these tasks.
| Service area | Service scope |
|---|---|
| Route patrol | Cover lobbies, doors, lift halls, corridors and fire routes. |
| Checkpoint photography | Capture doorway clutter, left items, passages and fire equipment checkpoints. |
| Live view and intercom | Control-room staff view the scene and speak remotely when needed. |
Assign suitable repeated routes to robots and compare results in the pilot.
Verify outcomes against task, destination and responsible role.
Use task states and exception records to adjust routes, schedules and configuration.
Building route
Configure routes for the actual site; diagrams explain the workflow.
Reception, doors, courier waiting areas and communal seating.
Doorway clutter, passage obstruction, left items and fire-route entrances.
Waste points, equipment-room exteriors and accessible underground links, subject to site selection.
Lobby and entrances → Residential corridors → Priority shared areas
Diagrams explain the flow; survey actual passages, thresholds, access and stops.
Confirm site, equipment and staffing; verify interfaces per project.
Photography and human review of doors, hydrants and exits do not constitute functional equipment testing.
Maps, day/night routes, checkpoints, lift/door integration, network, unobstructed charging and staffed review.
Commission configured interfaces, notifications and access; assign site contacts and staff fallback.
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| Item | Scope | Confirmation |
|---|---|---|
| Scope and points | Lobby and entrances, Residential corridors, Priority shared areas | Confirm accessible scope and responsible staff on site. |
| Routes and access | Maps, passages, doors/lifts, network and charging. | Commission cross-floor and controlled-door access as needed; diagrams do not replace site tests. |
| Handover and exceptions | Robot, Control room, Guards / concierge | Agree notifications, staff takeover, records and review rules. |
Fleet planning
Pilot one building, validate coverage and image transmission, establish review and response, then optimize routes and replicate.
Autonomous rounds, checkpoint image/video capture, live views, intercom and task records.
Link images to task, time and location; confirm events manually before response.
| Planning input | Impact on coverage |
|---|---|
| Task cycle | Measure request, execution, handover, return and charging time. |
| Site scope | Lobby and entrances, Residential corridors, Priority shared areas |
| Staff coordination | Allow for available receiving, reviewing and exception-response staff. |
Source configurations/data refer to their stated scenario; confirm final sizing through site validation.
Schedule around demand and site routines, allowing for cleaning, charging and exceptions.
Fire checkpoints
Photography and human review of doors, hydrants and exits do not constitute functional equipment testing.
Readiness
Maps, day/night routes, checkpoints, lift/door integration, network, unobstructed charging and staffed review.
Pilot one building, validate coverage and image transmission, establish review and response, then optimize routes and replicate.Image collection and human review are central. Robots do not judge every anomaly, replace guards or perform enforcement. Noise and light measurement are not promised.
Start with the documented workflow and verify optional interfaces separately.
| System layer | Responsibilities |
|---|---|
| Patrol terminal | Autonomous rounds, checkpoint image/video capture, live views, intercom and task records. |
| Control-room records | Link images to task, time and location; confirm events manually before response. |
Pilot & operation
The following are project assessment and acceptance suggestions, subject to site confirmation.
Site preparation
Pilot one building, validate coverage and image transmission, establish review and response, then optimize routes and replicate.
When ready
Check devices, routes, points, accounts and necessary access/system interfaces.
By project agreement
Validate real tasks, staff coordination, exceptions and records before expansion.
The following are project assessment and acceptance suggestions, subject to site confirmation.
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| Condition | Action | Ownership and records |
|---|---|---|
| Task cannot continue | Pause, wait or hand over to staff under site rules. | Managers record cause, owner and recovery conditions. |
| Handover/review incomplete | Contact the assigned staff; automatic task closure does not replace their confirmation. | Record the reason and follow-up. |
| Device/access exception | Follow support procedures and use staff service if required. | Support and site staff coordinate and validate recovery. |
The following are project assessment and acceptance suggestions, subject to site confirmation.
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| Check | Status | Verification |
|---|---|---|
| Task execution | Suggested acceptance item | Complete tasks within agreed routes/scope and record success, failure and reasons. |
| Staff coordination | Suggested acceptance item | Verify notification, permissions, human review/handover and exception takeover. |
| Operational records | Suggested acceptance item | Sample tasks, times, points and outcomes; agree metrics and targets with the project team. |
Image collection and human review are central. Robots do not judge every anomaly, replace guards or perform enforcement. Noise and light measurement are not promised.
Robot, Control room, Guards / concierge
Agree device models, options, interfaces, timing and targets in project documents.
Questions
Review the patrol product family as a selection reference. The document does not specify a model; confirm image capture, intercom and site configuration before delivery.
View productDocument and current product versions may differ; confirm supplied specifications and project configuration.
Pilot one building, validate coverage and image transmission, establish review and response, then optimize routes and replicate.
Robot：Observe, transmit images and retain task records. Control room：Review images, judge conditions and initiate intercom. Guards / concierge：Respond, record outcomes and review recurring issues.
Image collection and human review are central. Robots do not judge every anomaly, replace guards or perform enforcement. Noise and light measurement are not promised.
Use source recommendations as a starting point, then confirm against site routes, supplied equipment and trial data. Suggested checks do not establish fixed performance or service guarantees.
Plan a project
Pilot one building, validate coverage and image transmission, establish review and response, then optimize routes and replicate.
Discuss the solutionChoose a dedicated solution for each workflow.