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Factory canteen meal delivery solutionFactory Canteen Logistics

Meals move from canteen to workshop.Choose robots for campus and indoor tasks.

Deliver meal batches from canteens to workshops and collection points. TRANGO serves campus/cross-building routes; small robots handle frequent indoor runs.

Service flow
01
RequestUsers

Select items, destination and required time.

02
DeliverRobot

Follow configured routes and access rules.

03
HandoverRecipients

Receive the arrival alert, use configured access and verify receipt.

Pilot the documented workflow with responsible staff verifying key handovers.

Illustrative robot service scene

Where the service helps

Reduce repeated trips around these tasks and define on-site handovers.

01

Scheduled batches

Canteen prepares and loads by workshop and time.

02

Central collection

Collect at assigned points under agreed rules.

03

Parallel fleet

Large robots cross areas; small robots stay indoors, independently dispatched.

Select large and small robots in parallel and transfer manually when required. Separate hot/cold meals through packaging; active heating and temperature guarantees are not established.

Service flow and ownership

Robots execute configured tasks; responsible staff retain verification and on-site response.

1
Users

Request

Select items, destination and required time.

2
Dispatch staff

Prepare and load

Check items, packaging and compartments; load manually and confirm.

3
Robot

Deliver

Follow configured routes and access rules.

4
Recipients

Handover

Receive the arrival alert, use configured access and verify receipt.

5
Managers

Retain records

Review completion, exceptions and handover records.

Confirm execution separately from human handover/review; assigned staff take over exceptions.

Roles

Dispatch and receiving staffRequest, prepare, load, verify and acknowledge receipt.
RobotTransport, notify and return status within the configured scope.
Management and supportMaintain points, schedules, equipment, exception handling and records.

Service modes

Select modes for the workflow; agree extensions separately.

Cross-area and bulk transport

TRANGO

Cross-building, cross-area and bulk routes, subject to site validation.

  • Validate actual routes and loads
  • Staff perform any required transfer
Frequent indoor delivery

KAGO

Frequent small indoor loads within a building and between workstations.

  • Validate actual routes and loads
  • Staff perform any required transfer

Fleet transfer boundary

Select large and small robots in parallel and transfer manually when required. Separate hot/cold meals through packaging; active heating and temperature guarantees are not established.

Collection and handover

Choose document-supported QR, password, badge or authorized direct opening according to project configuration.

01

Authorized collection

Check the task/recipient role and use configured compartment access.

02

Human check

Check quantities, packaging and destination; escalate exceptions.

Select large and small robots in parallel and transfer manually when required. Separate hot/cold meals through packaging; active heating and temperature guarantees are not established.

Task dispatch

Validate the main canteen–priority workshop route first. Source phases of months 1–2, 2–4 and 4–6 onward are indicative, not fixed delivery commitments.

Scheduled batches

Canteen prepares and loads by workshop and time.

Central collection

Collect at assigned points under agreed rules.

Parallel fleet

Large robots cross areas; small robots stay indoors, independently dispatched.

Suggested implementation

The following are project assessment and acceptance suggestions, subject to site confirmation.

Scope and points

Canteen loading, Workshop collection, Charging / standby Confirm accessible scope and responsible staff on site.

Routes and access

Maps, passages, doors/lifts, network and charging. Commission cross-floor and controlled-door access as needed; diagrams do not replace site tests.

Handover and exceptions

Dispatch and receiving staff, Robot, Management and support Agree notifications, staff takeover, records and review rules.

Indicative: months 1–2

Initial validation

Validate the main canteen-to-priority-workshop loop.

Indicative: months 2–4

Route expansion

Use measured peak demand to extend workshops and collection points.

Indicative: month 4–6 onward

Parallel operation

Select large/small robots by task and review operations; all phases depend on site readiness.

≥95%
On-time pilot target

Measure against agreed service windows; not a universal guarantee.

≥80%
Replaced manual trips: target

Compare equivalent tasks with the pre-pilot baseline.

≥150
Orders per robot/day: target

Source pilot target, dependent on packaging, access and collection cycles.

≥90%
Satisfaction pilot target

Validate with an agreed sample and survey method.

Common questions

Where should the pilot start?

Validate the main canteen–priority workshop route first. Source phases of months 1–2, 2–4 and 4–6 onward are indicative, not fixed delivery commitments.

How do robots and staff share work?

Dispatch and receiving staff:Request, prepare, load, verify and acknowledge receipt. Robot:Transport, notify and return status within the configured scope. Management and support:Maintain points, schedules, equipment, exception handling and records.

What needs separate confirmation?

Select large and small robots in parallel and transfer manually when required. Separate hot/cold meals through packaging; active heating and temperature guarantees are not established.

How are configuration and acceptance set?

Use source recommendations as a starting point, then confirm against site routes, supplied equipment and trial data. Suggested checks do not establish fixed performance or service guarantees.

Define a pilot

Validate the main canteen–priority workshop route first. Source phases of months 1–2, 2–4 and 4–6 onward are indicative, not fixed delivery commitments.